Whether you are a Call Center or a busy small office, your team will be answering more calls efficiently and your customers will appreciate the increased level of customer service. Q Manager is easy to use and with a surprising amount of abilities. Your team will be functioning at a higher level from the very first day.
Technology is Changing. Your Business Model needs to keep up!
It is obvious that the technology of telecommunications has changed over the past 15 years. It's still about about people communicating and connecting using voice services, but that underlying technology that enables this communication has moved from TDM to VoIP.
Big news flash? Hardly. We have all anticipated this transition over the past years and most VARs and Interconnect companies have been making the technological switch from TDM to VoIP. This has not been without some challenges. Data Vars have had to get up to speed on Voice and Interconnect Companies have had to get up to speed on VoIP and networking technology.