Technical Support is available to answer your questions about the IPitomy Product Line: Mon. - Fri. 9:00am - 5:00pm, ET.
Create a Support Ticket Create a Support Ticket and an IPitomy Technical Support team member will get back to you as soon as possible.
Email: Send an Email to Technical Support and a representative will respond to your question. All product exchange requests must be made via telephone.
Call: To contact Technical Support by phone, please call 941.306.2200. Representatives are available Mon. - Fri. 9:00am - 5:00pm, ET.
FAQ: Please visit our Frequently Asked Questions System, for answers to common problems.

Technical Support is available to IPitomy Dealers to answer configuration and installation questions about the IPitomy Product Line: Mon. - Fri. 8:30am - 6:30pm, ET.

Emergency After Hours Support

For Premise based PBX customers, support is available after hours on a fee basis.

For SIP Trunks and Hosted Customers, please use the ticket system to report and outages or trouble.  Our support team will respond to emergency requests 24/7.  

After Hours support is available by appointment.  There is a fee for after hours support.  Payment is made in advance using the Emergency paid support form.  Once you have completed the paid support form, our after hours support team will be notified of your request..  See IPitomy pricing for additional information.

Create a Support Ticket
Create a Support Ticket and an IPitomy Technical Support team member will get back to you as soon as possible.  Go to Ticket System.  The Ticket System is monitored on weekends and after hours.  If a request is made for after hours support, go to Online Ordering to purchase support hours.  Include your payment information in the ticket.

Email:
Send an Email to This email address is being protected from spambots. You need JavaScript enabled to view it. and a representative will respond to your question. All product exchange requests must be made via telephone.

Call:
To contact Technical Support by phone, please call 941.306.2200. Representatives are available Mon. - Fri. 8:30am - 6:30pm, ET.

For questions regarding sales, sales engineering, or pre-sales support call (800) IPitomy.

Online Help:

Other Support Resources

WIKI - Get help with  technical informationat the IPitomy Wiki

RMA - To return a product for warranty or repair, start by filling in the RMA form.

Open a Ticket - If you are currently a dealer you can contact support through our online ticket system located here

  •  

     

    IPitomy Communications Awarded 2017 Unified Communications Excellence Award from INTERNET TELEPHONY

    IPitomy Family of Hosted and Premise UC Applications Recognized for excellence 

    and quality in delivering unified communications solutions

     

    Sarasota, Florida, November 22, 2017 — IPitomy Communications announced today that TMC, a global, integrated media company, has named the IPitomy Family of Hosted and Premise UC Applications as a recipient of the 2017 Unified Communications Excellence Award presented by TMC’s INTERNET TELEPHONY magazine.

    “IPitomy VoIP Services are the perfect complement to IPitomy’s cloud based and premise based Unified Communications systems” States Steve Giroux, IPitomy’s Sales Manager, “Having all the bases covered on Cloud, Premise and SIP Trunking provides a valuable advantage to our customers who can enjoy the total confidence of one provider with a unified services and product portfolio.”

    “It gives me great pleasure to present IPitomy Communication with a Unified Communications Excellence Award for their IPitomy Family of Hosted and Premise UC Application solutions and their team’s commitment to addressing the real needs of the marketplace,” said Rich Tehrani, CEO, TMC. “It’s inspiring to see such commitment to excellence and I look forward to seeing future innovation from IPitomy.”

    About IPitomy

    IPitomy Communications is a premier developer of pure VoIP Unified Communications Solutions for hosted and premise based applications.  As a full-service VoIP/SIP Provider, IPitomy has a global VoIP network bringing high quality dial tone to customers with innovative pricing and packages.   IPitomy adds depth and functionality to UC applications with advanced features such as Desktop QManager, ACD/Call Center, Call Recording and applications for education and hospitality.
    http://ipitomy.com.


    FOR IMMEDIATE RELEASE

    IPitomy Communications Contact:

    Nick Branica
    CEO
    941-306-2200
    This email address is being protected from spambots. You need JavaScript enabled to view it.

     

    ###

     
  • Harmonize your business with IPitomy

    IPitomy has everything you need to have a harmonious business application using VoIP.  At IPitomy, we provide the server, phones, cloud, application, network and support to take your business to the next level.  With hundreds of features, our VoIP solution can meet or exceed your requirements.  Harmony suggests that everything works together like one cohesive system.  IPitomy is designed to have you up and running quickly and keep you up and running and harmonized with all of the components supported under one comprehensive umbrella.

    Read more ...