All Call Recording

For Immediate Release

IPitomy Communications Receives INTERNET TELEPHONY® Magazine’s Annual Product of the Year Award 5 Years in a Row

IPitomy’s Family Unified Communications Platforms Have Been Recognized for Outstanding Innovation Every Year for the Past 5 Years.

Sarasota, FL, February 12, 2012 — IPitomy Communications announced today that Technology Marketing Corporation’s (TMC®) INTERNET TELEPHONY MAGAZINE has named IPitomy’s family of Unified Communications Systems as a recipient of its 2012 Product of the Year Award. This distinction is awarded to products that demonstrate a high degree of innovation.

IPitomy is a leading provider of Unified Communications Systems and IP Telephones. Designed to provide a complete business communications solution at an industry leading price, IPitomy systems are creating a new paradigm for business solutions in today’s rapidly changing environment. IPitomy provides solutions for businesses that take advantage of the dynamically changing marketplace resulting in reduced costs as well as expansive solutions like remote users, call centers and multi-site operations. IPitomy is a complete Unified Communications Package.

The IP PBX systems provide an all-inclusive business solution for enterprises from 5 to 500 employees per location. “We are excited to receive this award 5 years in a row from Internet Telephony Magazine. It always feels good when our products are recognized for their innovation and stand the test of time in a highly competitive marketplace,” remarked IPitomy’s founder Nick Branica. ‘IPitomy has proven we are committed to quality and excellence while addressing real needs in the marketplace. ‘

INTERNET TELEPHONY is pleased to grant a 2012 Product of the Year Award to their IP PBX’s,” said Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from IPitomy in the future.”

The 13^th Annual Product of the Year Awards winners will be featured in the January 2012 issue of Internet Telephony Magazine, www.tmcnet.com.

About IPitomy Communications:

IPitomy Communications is a premier pure voice over IP PBX system that is meeting a market demand internationally for a feature-rich, price competitive Unified Communications Business System. IPitomy designs and manufactures a complete line of IP telephony equipment including IP PBX Systems, IP Telephones, Desktop Call Manager and Call Center Software. For more information visit www.IPitomy.com.

FOR IMMEDIATE RELEASE

Contact: Paul Falanga
IPitomy Communications
941.306.2233
paulf@IPitomy.com

Mobile Control

IPitomy Adds New Mobility App – Mobile Control for Smartphones

Mobile Control is targeted at IPitomy users who benefit from increased access to IP PBX features from mobile phones, extending the reach of their IPitomy IP PBX to anywhere and expanding the value of their Unified Communications investment.

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Record, Organize and Share

SonicView is a cost-effective station side voice recording solution. The solution can scale from a single user/voice port to hundreds of ports with centralized server-based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. SonicView's modular components make it possible to start small and grow the solution capabilities to meet your business demands.

Once a luxury that only large enterprises could afford, SonicView brings professional-grade recording solutions with advanced features to Small & Medium businesses. SonicView will help businesses measure and manage productivity to improve efficiencies and meet regulatory guidelines.

SonicView components:

• SonicView Central (for recording digital and analog terminals): Software is installed on a PC/Server in the PBX room. Manages digital and analog recording hardware through USB port.

• SonicView IP Server (for recording IP extensions): Server software that enables recording of IP extensions on IP-PBX’s

• SonicView Studio / Studio PRO: Sophisticated supervisor Search & Playback features; Scoring and Agent evaluation

• SonicView Backup: Auto archive and manage large volumes of recordings to and from various media.

• SonicView Agent: Agent desktop application with recording, search/playback capabilities and flexibility to associate notes with calls. User access and control over recordings and can be restricted at different levels for various levels of security.

• On Demand Recording (ODR): Add-on to the SonicView Agent application to record calls on-demand.

Features

Easy access to recordings using various search criteria including date/time, duration, extension, caller id, dialed number, notes, flags etc.
Annotation & flagging of calls
On-demand recording
Email recordings
Agent scoring
Secure & tamper-proof storage
Easy archival & retrieval
Supervisor and Agent Studio applications etc.

Benefits

• Easy to install, configure and manage – helps you get the system up and running in a short time-frame and self-manage

• Simple & intuitive user interface – helps you to cut down on training time and costs

• Scalable & Robust – helps you to start small and grow when needed

• Supports Analog, Digital and IP extensions – helps you to protect your investment

What makes SonicView stand out from other Voice Recording solutions in the marketplace?

• Easy to install, enabling customers to start recording almost immediately

• No hidden costs

• No need to invest in pre-purchase site survey – solution works with all PBXs

• Ideally suited for Small, Medium and multi-location businesses

• Supports Analog, Digital and IP extensions

• TriVium’s experience in providing Business Productivity solutions for Small & Medium Businesses